Refunds & Cancellations

Depending on your fare type and the reason for cancellation, you may be eligible for a full refund, a travel credit or compensation under EU 261. We explain your options and submit refund requests on your behalf. See our EU 261 guide for eligibility details.

For flights departing from or operated by EU carriers, compensation may range from €250 to €600 for cancellations and lengthy delays【924425246852700†L1086-L1105】. In addition, delayed flights over five hours may entitle you to a reimbursement of the unused portion of your ticket【924425246852700†L1095-L1123】. If you’re unsure where to start, our how‑to page outlines each step and our contact page lists ways to reach us for assistance.

Need assistance? Call 1‑855‑661‑2478 or email contact@airdolomitiusa.com.